Welcome to custom9.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before using our services.
1. General
These Terms and Conditions apply to all visitors and users of custom9.com. By using our website, you accept these Terms in full. If you disagree with any part of these Terms, you must not use our website.
2. Use of the Website
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to engage in any activity that may harm the website, its content, or its users.
You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
3. Custom Design Orders
All T-shirts designs are customized based on your instructions. Once an order is placed, it cannot be changed or canceled unless there is a significant error in the order.
It is your responsibility to provide accurate and complete information when placing an order.
We reserve the right to refuse any order if we believe it violates any law, is offensive, or does not meet our quality standards.
4. Pricing and Payments
All prices on our website are in [Insert Currency], and are subject to change without notice.
We accept payments via [Insert Payment Methods]. All transactions are processed securely, and we do not store your payment information.
Custom9.com is not responsible for any additional charges or fees applied by your payment provider.
5. Shipping and Delivery
We ship to selected locations in Europe and North America. Shipping costs and delivery times will be displayed at checkout.
Delivery times are estimates only, and custom9.com is not liable for delays caused by shipping carriers or customs.
You are responsible for providing accurate shipping information. If the order is returned to us due to incorrect information, you will be responsible for additional shipping fees.
6. Returns and Refunds
Since all products are customized, we generally do not accept returns or exchanges unless the product is defective or does not match the design specifications.
If you believe you have received a defective or incorrect item, please contact us within 7 days of receipt with photos and details of the issue.
7. Intellectual Property
All content on custom9.com, including text, graphics, logos, and images, is the property of custom9.com or its content suppliers and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content from our website without our prior written consent.
8. Limitation of Liability
Custom9.com will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
We do not guarantee that the website will be available at all times, error-free, or secure. We reserve the right to discontinue or modify any aspect of the website without notice.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of our website after any such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: custom9001@outlook.com
24/7 Service: Live Chat
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